Surface cleaning never fixes pet urine — it soaks through to the pad and subfloor. In Sandwich, that's the smell that comes back every humid day. We treat it where it actually lives.
Two things drive carpet and upholstery cleaning in Sandwich: old houses and unpaved roads. The village and the farms around it are full of eighteenth- and nineteenth-century homes with wide-board floors and area rugs laid over them — wool, braided, and oriental pieces that want a fiber test and a controlled, low-moisture method rather than a heavy soak that leaves a wet rug sitting on old pine. Sandwich Notch Road and the gravel roads out toward North Sandwich put a fine grit into everything that a household vacuum leaves behind in the traffic lanes, and mud season turns that same grit into something considerably worse from March into May. Most houses in town still burn wood, and a full winter of it settles a gray film into light carpet and into the upholstery sitting nearest the stove. Then there is Fair weekend — the Sandwich Fair has run on Columbus Day weekend since 1886, and for four days it fills houses all over this town with family, visitors, and wet October boots.
Hosting for Fair weekend? Book the carpet and upholstery for the week before, not after. And if you’re coming out of mud season, that’s the other cleaning worth putting on the calendar — while the grit off the notch road is still sitting on top of the pile instead of ground down into it.
Dog and cat urine doesn't sit on top of the carpet. It wicks down through the fibers into the backing, the pad, and sometimes the subfloor, where it crystallizes — and every humid day those crystals reactivate and the smell returns. Surface shampooing only masks it. We find the affected areas (a UV light shows what the eye misses), then treat them with an enzyme digester that breaks down the odor compounds, and use deep subsurface extraction to flush the contamination out of the padding, not just the surface.
For heavy or long-standing contamination, we'll tell you honestly when pad replacement is the better call — because no amount of cleaning fixes a saturated pad.
Spot treatments start around $40–$75 per area; full subsurface urine decontamination is quoted by the size of the affected area after a quick inspection.
We remove it. Enzyme digesters break down the odor-causing compounds, and subsurface extraction flushes them out of the pad. Deodorizers that only mask odor are a short-term fix we don't rely on.
Yes. The enzyme and cleaning products are safe for pets and children once the area is dry. We keep everyone off the treated area until it's fully dried.
Often the odor can be neutralized even when some staining is permanent. If urine has saturated the pad or subfloor, replacing the pad in that spot is the honest fix — we'll tell you when that's the case.
Flexible scheduling, flat prices quoted up front, and a crew that knows the Lakes Region.
Tell us where the property is and what needs cleaning. We'll get right back to you with a straight, flat price.
We reply to every request within 1 business day.